Radbury Double Glazing

West Sanquhar Road, Ayr
South Ayrshire

KA8 9HP

Windows & Doors

Listed under:  Doors, Double Glazing, Glass / Glazier / Glazing, Window and Door repairs, Window Repairs, Windows / Window Fitters
100% recommended   Rating Radbury Double Glazing 9.8/100
169 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 169 reviews since 2016
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" From start to finish the whole experience was flawless. Derek came out with brochures and to measure. I received the estimates promptly and was told the lead time right from the off so knew what to ex...."   more
 
" I recently encountered an issue with a window in my home, where parts were visibly buckled and in need of replacement. From the moment I reached out to Radbury, their efficiency was unparalleled. They...."   more
 
" I was very pleased with Radbury as a whole. The gentleman who came to my house with the brochures and did the initial measuring was polite and helpful as I was choosing which windows to go for. The es...."   more
 
" I called Radbury as they were recommended to me by a friend. They were great explaining the process and how it would work. The quote was provided quickly and we felt the price was competitive for the ...."   more
 
 
About Us

We are an award-winning double glazing business that puts our customers first. Like most companies in our sector, we supply and fit doors, windows, accessories and carry out maintenance work but we feel our ethos that anyone can afford the highest quality stands us apart from the rest. Our domestic and commercial customers throughout Ayrshire and the Central Belt, know that they can expect quality, experience, knowledge and trust when they buy from us. There is no hard-sell as we believe in our products, services and after-care sales.

We continue to keep our customer promise of the highest quality products at the lowest possible price through no sales commission and efficient operations. All our products are CE marked and manufactured to British Standards.

Collectively our small team have over 100 years of experience. In terms of skill sets this speaks for itself. As a result we have won the Global Business Insight Awards 2019 (UK) and 2018 Scottish Enterprise Awards (Ayrshire)
     
Customer Reviews
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Review 8 Jun 2024
Recommended by customer in KA19
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supplied and fitted Palladio front door, patio doors and kitchen window.

"From start to finish the whole experience was flawless. Derek came out with brochures and to measure. I received the estimates promptly and was told the lead time right from the off so knew what to expect timewise. I had many questions and changed my mind a number of times but
Derek dealt with these promptly, giving me all the advice I needed to make decisions.

My patio doors and kitchen window were ready for installation before my Palladio door so these were installed earlier than expected. James and Staf were the fitters and really pleased with their work.

My Palladio door exceeded my expectations. Ryan and Jordan were excellent fitters and I am highly delighted with the end result. I get people passing who compliment me on the door and ask who did the job and always tell them I’m more than happy to recommend Radbury. One look at the door certainly shows the quality of the door and the fitting.

After the jobs were completed, the clearing up was exceptional, everything was taken away and cleared completely. Best clearing up I’ve experienced from tradesmen.

I would definitely return to Radbury for any future work."
 
 
Team:
Derek, James, Stef, Ryan, Jordon, and everyone behind the scenes.
 
 
   Business Reply:
Good morning,
Thank you very much indeed for taking the time to leave such a detailed reveiw. Delighted to hear everything went well and you are happy with the final results. I will pass on your comments to all involved.
Thank you for your valued business.
 

Review 13 Feb 2024
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New Window

"I recently encountered an issue with a window in my home, where parts were visibly buckled and in need of replacement. From the moment I reached out to Radbury, their efficiency was unparalleled. They swiftly dispatched Chris to secure the window temporarily, preventing any mishaps with the wind.

What truly stood out was their promptness in scheduling the replacement. In no time at all, they had me booked in and ready for installation. Chris, the technician who attended to the job, was an absolute gem. His impeccable manners added an extra layer of satisfaction to the experience. A simple gesture like offering to remove his shoes at the door spoke volumes about their commitment to customer care.

From start to finish, Radbury's service was nothing short of exceptional. The quality of the new window they installed is amazing, a clear testament to their dedication to providing only the best for their customers. In a world where attention to detail and genuine care can sometimes be overlooked, Radbury has shone. I wholeheartedly recommend them for any window-related needs—trust me, you won't be disappointed."
 
 
Team:
The Whole Team and Chris
 
 
   Business Reply:
Hi,
Thank you so much for taking the time to leave such a detailed and thorough review it really is appreciated.
We are delighted to hear all went well and that you would be happy to recommend us. Thanks again for your valued business.
Best regards
Team Radbury
 

Review 3 Feb 2024
Recommended by customer in KA8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New Windows and doors fitted.

"I was very pleased with Radbury as a whole. The gentleman who came to my house with the brochures and did the initial measuring was polite and helpful as I was choosing which windows to go for. The estimation if start date was accurate. The two fitters who came were polite and respectful towards myself and my property. They were polite and considerate. Worked quickly and efficiently. On completion of work contact from office was timely to ensure I was happy with work carried out and paperwork also sent to me in a timely manner. All in all a positive experience with Radburys. I would definitely be happy to recommend them to others."
 
 
Team:
Unfortunately cant remember name of man who came on initial visit but fitters were Dougie and Manilo
 
 
   Business Reply:
Thank you very much in indeed for your kind comments - we appreciate your trust in our products an services. I will pass your comments on to all concerned.
May I take this opportunity to thank you for choosing Radbury Double Glazing.
Kind regards
Lesley
 

Review 1 Feb 2024
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full house double glazed with a new front door.

"I called Radbury as they were recommended to me by a friend. They were great explaining the process and how it would work. The quote was provided quickly and we felt the price was competitive for the work that was required. They showed up when they said they would, they were tidy and helpful to the point at night when I came from work you wouldn’t even know they had been there. I am thrilled to bits with the finished work. It pays to shop local."
 
 
Team:
Derek was so easy to work and the fitters were excellent.
 
 
   Business Reply:
Thank you very much for your review. Delighted to hear everything went well and will pass on your comments to James and Steph, you installation team.
Thank again, we appreciate your trust in our products and services.
Kindest regards
Lesley
 

Review 9 Jan 2024
Recommended by customer in Ka8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Porch removed and cleared from site. Replaced with double glazed windows and door.

"Porch windows and door removed and replaced with double glazed units All work estimated and measured up very professionally by Derek and Duncan.
All work carried out as per there estimate and as discussed by both parties without deviation.

Extremely satisfied with all the work done and standard of new units installed. All done at a very reasonable price.

Very pleased with professionalism and standard of all work carried out by Dougie and Chris. Many thanks to both of you."
 
 
Team:
Derek, Duncan, Dougie, and Chris.
 
 
   Business Reply:
Thank you for taking the time to leave us a review. We are delighted your installation went well and will pass on your positive comments to all concerned. Thank you for choosing Radbury Double Glazing.
 

Review 8 Dec 2023
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement window

"The whole team at Redbury from office staff to sales then fitter were all extremely helpful and efficient. They were actually able to complete my order in a shorter time than normal. The fitting team had to work on a very hot afternoon. They made a very good job of replacing my window so no repairs were required to the decor. Highly recommended."
 
 
 
   Business Reply:
Thank you for leaving such a positive review.
Delighted to hear everything went well and will pass on your feedback to all concerned.
Kindest regards
Lesley
 

Review 17 Nov 2023
Recommended by customer in KA27
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing old windows

"Very friendly service in ordering the windows. Excellent communication at all times as finding a mutually convenient time for installation was complicated by a number of external factors.
The installation itself was swift and professionally completed. The team worked dawn to dusk in horrendous conditions and managed to finish the job a day early.
The tidying up after installation was exemplary."
 
 
Team:
Not known but they were first class in all respects
 
 
   Business Reply:
Thank you for taking the time to leave us a review - much appreciated. Chris and Dougie completed your installation and I will pass on your positive comments to them.
Thanks for choosing Radbury Double Glazing.
Kindest regards
Lesley
 

Review 14 Nov 2023
Recommended by customer in KA27
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting of 12 windows

"Professional from start to finish, you could not ask for better, will highly recommend"
 
 
Team:
Chris and Dougie
 
 
   Business Reply:
Thank you very much indeed for taking the time to leave us a review. I will pass on your positive comments to all concerned.
Kindest regards
Lesley
 

Review 14 Nov 2023
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Prestwick Community Centre had 15 very large windows fitted, the building was an old primary school.

"We consider the work to be of a very high standard and great value. In particular, the workmen were extremely helpful and flexible where they worked with us to give access whenever possible during the installation."
 
 
 
   Business Reply:
Thank you for taking the time to leave us such a positive review. We are truly grateful for your repeat business and delighted to hear everything went well.
Kindest regards
Lesley
 

Review 9 Nov 2023
Recommended by customer in KA10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of new rear door.

"Excellent service and quality of workmanship all delivered and installed circa 2 weeks prior to original date.

Thank you"
 
 
Team:
Jan Davidson & Derek McKee
 
 
   Business Reply:
Thanks for your positive review. Delighted to hear that your are happy with our product and services. Your valued business is truly appreciated.
Kindest regards
Lesley
 

Review 30 Oct 2023
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace sliding patio door

"Totally satisfied with Radbury. The work was carried out quickly,professionally and with minimum disruption by friendly and efficient fitters."
 
 
Team:
Derek, James and Stephen
 
 
   Business Reply:
Thank you very much for taking the time to leave a review, much appreciated.
Delighted to hear you are happy with our product and service.
Kind regards

Lesley
 

Review 26 Oct 2023
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Kitchen and bathroom windows replaced good tidy polite workers first class workmanship

"5star workmanship polite and tidy would recommend and use again ⭐⭐⭐⭐⭐"
 
 
 
   Business Reply:
Delighted to hear you are happy with our product and service - thank you very much for taking the time to leave us a review. I will pass on your comment to all involved.

Kindest regards
Lesley
 

Review 11 Sep 2023
Recommended by customer in KA11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of a set of rosewood double glazed patio doors and replacement with new rosewood double glazed ones with white interiors.

"Professional at the point of contact to enquire about the work required.
Prompt arrival of employee to measure up.
Not very long to wait for the work to be done.
Workers arrived on the agreed date and were courteous, careful and worked quickly.
Job was finished on the day and the workmen swept up outside very thoroughly."
 
 
Team:
I’m sorry I don’t know their names!
 
 
   Business Reply:
Thank you so much for taking the time to leave such a positive review. Delighted to hear everything went well and your are happy with our workmanship and product.
I will pass on your comments to all involved, Ian and Ben were your installers.
Thanks again for your continued support.
Kind regards,
Lesley
 

Review 20 Aug 2023
Recommended by customer in Ka9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supplied and fitted front door and facings.

"Very happy with new door and quality and speed of work. Well finished and looks great."
 
 
Team:
Derek
 
 
   Business Reply:
Thank you very much for taking the time to leave feedback. Delighted to hear your installation went well and you are happy with your new door.
Thanks once again for your valued business.
 

Review 15 Aug 2023
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of 4 windows

"I am absolutely delighted with the work & professionalism of the workers on the day. The men that fitted the windows were fantastic & very prefessional. The windows are of a very high standard.

However i must add...we were also looking to have patio doors fitted ar the same time period and asked for a quote on the day the surveyor came to measure up the windows. There was definately a break down in communication between the 2 men that did come out seperately. Unfortunately we never received a quote, despite sending our architects work plans on 2 occasions and personally coming into the showroom on 2 occasions and speaking directly to Ken who did reiterate he had passed them onto the gentleman who dealt with this.The gentleman that did initially arrive to measure up our windows (not Ken, who was very good) i do not know this gentlemans name as he never stated clearly who he was, did not mention that he was also to quote for patio doors....said be was only here to measure for windows??? Definately very poor communication between these 2 men. Such a shame as i would of preferred Radbury to fit the doors too.

It has not put us off using Radbury again as the standard is very high...but i hope they do look into who is surveying jobs etc as they may be missing out on work. Again i would like to praise the 2 men that fitted the windows."
 
 
Team:
Sorry, not sure who the 2 window fitters were.
 
 
   Business Reply:
Hello Mrs B,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback on the installation of your new windows and are thrilled to hear that you were delighted with the overall job carried out by our installers James & Steph.
We sincerely apologise for the disappointment caused by the lack of communication regarding the quote for patio doors. Your feedback is invaluable to us, and we're committed to improving our communication process to ensure that such instances are avoided in the future.
We're glad to hear that despite this, you would consider using Radbury again. Please know that your satisfaction is our priority, and we look forward to the opportunity to serve you even better in the future.
If you have any further questions or if there's anything we can assist you with, please don't hesitate to reach out to us. We appreciate your business and the trust you've placed in us.
Kindest regards
Lesley
 

Review 15 Aug 2023
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Radbury has just replaced a cracked window panel for us.

" A really good service at a competitive price. Would highly recommend. A good experience. Already arranged to use again."
 
 
Team:
Jack
 
 
   Business Reply:
Hi Julie,

Thanks so much for taking the time to leave such positive feedback. Delighted to hear you will be using us again.

Kindest regards

Lesley
 

Review 1 Aug 2023
Recommended by customer in KA88
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Old front door removed. New framework, facings and door in place.

"Just had our front door replaced by Radbury. Excellent job! The fitters were very professional - quick, polite and tidied up after themselves. Good range of doors to choose from and happy with all aspects of the process."
 
 
Team:
Lesley, Derek, James and Steph.
 
 
   Business Reply:
Thanks for taking the time to leave such positive feedback. Great to hear you are delighted with our product and service.

Thanks again for your valued business.

Kindest regards

Lesley
 

Review 20 Jul 2023
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing three old double glazes windows and two single glazed windows

"My approach with a job such as this is to look for reviews of companies via the local 'trusted trader' scheme and also through the analogous 'Which' recommended trader scheme. I prefer local firms if possible.
Radbury's were recommended by both (only company to do so for this type of work).
I approached them for a quote and was very pleased with the service I got - very thorough survey and useful suggestions. The quotation was very reasonable and so we accepted it.

Stephen and James, the fitters arrived promptly on the agreed day and did an excellent job with the installations. All the old structures were removed at the end, floors swept etc. They were both very friendly and polite.

I received the invoice plus a ten year guarantee, by e-mail a few days after the work was completed

In total, this was a very good experience and I am very happy to recommend the company to anyone.


"
 
 
Team:
Stephen and James were the fitters, Jan with the accounts, sadly I cant remember the name of the person who did the initial survey etc
 
 
   Business Reply:
Thank you very much for taking the time to leave such positive comments. I will pass this on to everyone involved. Glad to hear you are happy with everything and thank you very much for your valued business.
 

Review 19 Jul 2023
Recommended by customer in KA26
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Old double glazed front door removed and new double glazed front door fitted.

"We urgently required a new front door for my grandparents house, as their old door was damaged and no longer fully secure.

We contacted Randburys Double Glazing, as they had installed the previous door, so we knew their craftsmanship was excellent. On contacting the showroom all the staff I spoke with were friendly, helpful, and knowledgeable. The door was ordered and installed quickly, giving us piece of mind.

The new door is beautiful and the fitting is excellent.

We would highly recommend Radburys Double Glazing, Ayr, as their products are quality, value for money, and the staff are all friendly."
 
 
 
   Business Reply:
Thank you so much for your positive comments.
Thrilled to hear your are delighted with our product and service.

Thanks again for your valued business.
Kindest regards

Lesley
 

Review 19 Jul 2023
Recommended by customer in ka92
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supplied and installed 7 UPVC Double glazed windows, 6 with full hardwood surround and 1 with UPVC surround ( bathroom ). Supplied and installed 2 Triple glazed composite outside doors. Supplied and installed 1 UPVC outdoor storage door.

"As it's more than 30 years since the last double glazing went in, we felt it was time to replace and upgrade. Our original doors and windows were purchased from Radbury and have served well throughout so they were first port of call. Following the initial survey and quote we decided to proceed and a detailed inspection followed. An installation date was then agreed and the fitters turned up on time every day, were courteous, helpful and accommodating throughout. They did a top quality install and consulted throughout on anything that adjusted. We had particular needs due to a pet with epilepsy and they adjusted their schedule to suit.

I am very happy with both the quality of the install and of the doors and windows. It has lifted the look of our house and reduced the noise at the same time. We'll see when winter comes just how aged our old windows were I hope.

Thank you to the team at Radbury and especially Dougie and Chris for a smooth, pleasant and high quality installation."
 
 
Team:
Derek, Duncan, Dougie, Chris, Karina and Jan
 
 
   Business Reply:
Thank you for taking the time to leave such positive comments which will be passed on to all involved - feedback is so important to us.
Delighted to hear everything went well and may we take this opportunity to thank you for you valued business.
 
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