Andrews of Kent Ltd

Where reputations count.

Unit 1, Block 1, Whitehall Ind,Estate, Whitehall Road
Ramsgate
Kent
CT12 6BU

Removers - Removals Companies

www.andrewsofkent.co.uk

Email This Business

Tel 01843 299 500

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
1648 reviews since 2007

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 1648 reviews since 2007

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" Every way satisfactory. " more

" Tommy, Karl, Frank and Tyler were brilliant nothing was too much trouble for them and they took very good care of our belongings. Very happy with the service all round." more

" On the move day, the three chaps arrived from 'Andrews' and some how, they just gave confidence, and lifted the worry and stress off us from the move very organized and friendly team; both in the offi...." more

" Very pleased with all aspects - good communication with admin - moving staff helpful and competent and v.pleasant. Process was more expensive than anticipated but was reasonable value. Availability of...." more

About Us
Information provided by the business
Legal Name: Andrews of Kent Ltd.

Andrews of Kent Removals & Storage Ltd are a professional family run business with over 45 years experience in the removals and storage industry. They offer domestic & commercial moves locally, nationally and overseas with packaging and storage facilities that leave nothing to chance, plus friendly staff that have been professionally trained to make moving home as stress free and straight forward as possible. Finalists in 2009, 2010 and a merit received in this years BAR - Domestic Mover of The Year competitions.

Review 10 Mar 2025 Recommended by customer in CT5 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Dave Dan Tyler

REPORT THIS REVIEW

Review 27 Feb 2025 Recommended by customer in CT2 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Whole home move from one 3 bedroom house to another

"Every way satisfactory. "

Team:
Karl Dan

REPORT THIS REVIEW

Review 17 Feb 2025 Recommended by customer in CT2 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We booked a packing service so the move was carried our move three days. The packing/moving team were excellent particularly as it was not a local move.

"Tommy, Karl, Frank and Tyler were brilliant nothing was too much trouble for them and they took very good care of our belongings. Very happy with the service all round."

Team:
Tommy Karl Frank Tyler

REPORT THIS REVIEW

Review 12 Feb 2025 Recommended by customer in CT14 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We were downsizing from 7 bedroom house to a 5 bedroom house which was about half the size and from 3 floors! lots of stairs!!

"On the move day, the three chaps arrived from 'Andrews' and some how, they just gave confidence, and lifted the worry and stress off us from the move very organized and friendly team; both in the office, and the removal team everyone very happy!
thank you all. "

Team:
David Carl Charlie

REPORT THIS REVIEW

Review 11 Feb 2025 Recommended by customer in CT2 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Empty and pack up flat in residential area in Twickenham, and deliver to Kent, no unpacking but move contents into garage challenge was limited parking residential area.

"Very pleased with all aspects - good communication with admin - moving staff helpful and competent and v.pleasant. Process was more expensive than anticipated but was reasonable value. Availability of company was limited so needed to pay extra 450 for a Saturday. "

Team:
Erank

REPORT THIS REVIEW

Review 5 Feb 2025 Recommended by customer in CT11 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cliftonville to Ramsgate

"Great service
These guys were so friendly I would definitely use the company again.
Highly recommend. "

Team:
David Karl Frank

REPORT THIS REVIEW

Review 30 Jan 2025 Recommended by customer in TN38 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House to Bungalow.
2 hour drive to new property

"Staging move over 2 days worked very well. Less stressful for way of completions. The guys were efficient, helpful and cheerful through out the process.

Totally professional and communication was good. Everything arrived in a good condition.
The admin team was also very helpful, patient with my queries and easily available to speak to by phone. Good communication. Smoothed the process. "

Team:
Karl Tommy Dan Frank

REPORT THIS REVIEW

Review 30 Jan 2025 Recommended by customer in TN12 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From 1 bed flat, 3rd floor, no lift, to 1 bed house.

"Company were great to deal with from start to finish. Very happy with the service provided.
Crew on the day were really helpful and reassured me. I was nervous! Office staff really helpful and friendly too. "

Team:
David Frank Tommy

REPORT THIS REVIEW

Review 17 Jan 2025 Recommended by customer in CT10 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Broadstairs
to
Broadstairs

"Great team
Very helpful and informative. Answered all questions cheerfully and well.
Nothing was too much trouble on the day.
Performed all duties with a smile. "

Team:
Dave Frank Ben

REPORT THIS REVIEW

Review 14 Jan 2025 Recommended by customer in CT6 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was from Margate to Herne bay.

"The lads on the job were exceptional, they made a stressful day into a memorable day full of lots of laughter - what happens with Kevin the carrot stays here, don't worry boys!
Exceptional service!
Thank-you."

Team:
David Karl Tyler

REPORT THIS REVIEW

Review 14 Jan 2025 Recommended by customer in CT14 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from London to Walmer. 4 bed terrace to 4 bed semi.

"Amazing company from the value, to Grace in the office and the removal gang, run by Tammy and Karl. A very professional smooth, no stress move. Friendly, informative team. Mindful and careful with my contact. Only minor issue with damage to a T.V which is being dealt with. "

Team:
Tommy Karl Dave Frank Cha

REPORT THIS REVIEW

Review 14 Jan 2025 Recommended by customer in CT18 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Folekstone to Folkestone.

"Fantastic service from the start to finish friendly helpful and informative. Took great care of all our possessions. Highly recommend Andrews
"

Team:
Dave Ben Karl Tyler

REPORT THIS REVIEW

Review 10 Jan 2025 Recommended by customer in CT2 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was a swap of two ladies living in almshouses. It was challenging because one lady was disorganised and had a lot of stuff.

"The staff coped with a challenging move with laughter and good grace. Office staff were also friendly and helpful. "

Team:
Frank Tommy Kar

REPORT THIS REVIEW

Review 3 Jan 2025 Recommended by customer in NW4 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move went well even when I added extra items on at the last minute.

"Very professional, my son was amazed that they managed to fit everything in the small garage! would highly recommend them!"

Team:
Karl Mark Jake

REPORT THIS REVIEW

Review 28 Dec 2024 Recommended by customer in PE31 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Karl Steve Dan

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in LL14 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Everything went smoothly, no issues. The removal team were very good, they moved fast, they took good care of our stuffs.

"I would definitely recommend this company. Very satisfied, with the service. Removal team were friendly, polite, punctual and efficient.
"

Team:
Tommy Fra

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in CT11 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Part move of furniture between two houses owned by us.

"Great service and the crew were really efficient and friendly. "

Team:
Ben Tyler

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in SO24 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Broadstairs to Alreford. Load on Friday and unload on Monday. Packing up from detached bungalow - unload to 3rd floor apartment.

"Everybody I dealt with were friendly, competent and professional Thanks!"

Team:
Dave Steve Ben Tyler

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Review 19 Dec 2024 Recommended by customer in IP16 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from a storage unit in Kent to Suffolk, chaps met me at storage unit. Handed over and then met them in Suffolk after they had packed.

"The chaps were lovely, polite, professional I felt safe leaving all my possessions in their very capable hands. They communicated clearly every step of the way. They put everything where I needed it with care. Absolutely brilliant team and company. So happy I chose them. Thank you. "

Team:
Karl Tyler

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Review 19 Dec 2024 Recommended by customer in AB52 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move to Scotland.

Team:
Tommy Fra

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